Terms and Conditions
Please read our terms carefully before using Momentpik.
If you have any questions about our terms and condition, including any requests to exercise your legal rights, please contact us at support@momentpik.com.
1. Acceptance of Terms
- By using Momentpik, you agree to these terms. If you disagree, please do not use our services.
2. Services Provided
Momentpik offers a white-label SaaS platform for photographers to upload, sort, and sell event photos using bib number or selfie recognition.
Participants access photos via subdomains (e.g., photos.yourevent.com) and purchase directly through the photographer's payment gateway.
3. Pricing and Payments
Photographers pay a per-event fee ($25 for 5,000 images, $1/1,000 additional images) and an optional $10/month/event to keep events live.
Commissions: 20% or $5 per purchase (whichever is higher), with tiers (18% for $500-$1,000, 15% for >$1,000).
Momentpik invoices photographers monthly for commissions based on tracked sales.
Photographers are responsible for AWS processing costs passed at cost ($1/1,000 images).
4. Photographer Responsibilities
Provide a valid payment gateway for participant purchases.
Market subdomains to drive participant traffic.
Ensure uploaded images comply with privacy laws (e.g., GDPR for EU events).
5. Participant Responsibilities
Purchased photos are for personal use only; commercial use requires photographer consent.
No refunds unless photos fail to download due to platform errors.
6. Intellectual Property
Photographers retain ownership of uploaded images.
Momentpik claims no rights over photos but may use thumbnails for platform functionality.
7. Liability
Momentpik is not liable for inaccurate bib/selfie recognition or payment disputes.
Service uptime is targeted at 99.9%, but no guarantees are made.
8. Termination
Photographers may cancel anytime; unpaid invoices must be settled.
Momentpik may terminate accounts for non-payment or violation of terms.
9. Contact
For questions, email support@momentpik.com.